Service Transition (Operational Readiness)

Our Service Transition offering helps plan and manage the change of state of an HR or payroll service.

Why is Service Transition so important?

In our many years of experience, Service Transition (or Operational Readiness) is absolutely key to a successful HR or Payroll project.  When implementing a payroll system, many businesses concentrate on the system and barely give a second thought to process changes.

As a result, you will end up with a shiny new payroll system, but not the team structure or knowledge to run it efficiently.

Organisational change is as much a part of a payroll or HR project as the system build.  A new system won’t change your current processes, only you as a business can do that.

There are multiple organisational elements which require support during a transition of services.  For example, service strategy, people, governance and risk.

Global HRIS’s team have extensive knowledge in working in service transition roles for leading global payroll & HR providers.

A significant portion of these leading providers have service transition resources to ensure their own operations teams are supported, but no-one to do the same for their clients and this is where we can help.

With our expert support at your disposal, you can make sure that you have both the system and structure to provide world-class service.

Providing the expertise and the knowledge to make your HR & Payroll function work

With Global HRIS supporting you, we can:

  • Map and/or review your current processes against best practice
  • Provide you with improved and efficient service mapping and design
  • Provision of detailed work instructions and training materials
  • Support your business with change management
  • Minimise risk and disruption to the business whilst achieving your business case
  • Support you with stakeholder management outside of the core project team
  • Help identify opportunities to automate future state processes
hr projects
Find out more about how we can help you by calling Global HRIS today on 0161 900 8227 or get in touch through our website.
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